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  2. Hotel Facilities

Hotel Facilities

  • Front Desk

    The front desk is on the first floor.
    ■Front Desk staff is available for 24 hours a day 7 days a week.
    (Even if check-in is delayed from your schedule, you don't need to contact us.))
    ■We will keep your luggage before check-in and / or check-out.Please enjoy your stay in Hakodate.
  • Lobby

    The lobby is on the first floor.
  • Souvenir shop

    We carry domestic products of Hakodate and Hokkaido. Hours, 0730-20:00
  • Boutique

  • Cake Shop

    Cake Shop, located next to CUCUMBER TREE, Café & Restaurant,
    offers hotel signature sweets such as cake, pudding and ice cream. You can enjoy them in your guest room or at Cucumber Tree.
    An assortment of original cookies are available and perfect for souvenirs as well.
  • Smoking Spots

    Smoking spots are located on 1st, 2nd and 3rd floors.
    (※[NOTE] Lobby Banquet halls, restaurants and iles are ptohibited to smoke.)
  • Hotel Facilities

    【8F】 ●Guest Rooms

    【7F】 ●Guest Rooms

    【6F】 ●Guest Rooms ●Drink / alcohol vending machine

    【5F】 ●Guest Rooms ●Drink / alcohol vending machine

    【4F】 ●Guest Rooms ●Drink / alcohol vending machine

    【3F】 ●Guest Rooms ●Banquet Halls ●Temple ●Photo Room ●Vending Machine (Soft drinks) ●Smoking Spots

    【2F】 ●Banquet Halls(Large·Medium·Small) ●Smoking Spots
    【1F】 ●Front Desk ●Lobby ●Cake Shop
        ●Souvenir Shop, Boutique "Royal", Smoking Spot, ●Vending Machine (Soft drinks / alcohole)
        ●Café & Restaurant(CUCUMBERTREE) ●Japanese Cuisine & Sushi Restaurant(KITAMAE-BUNE)
        ●GYOKURAN (Chinese Restaurant)

    ※Car Parking
    ·800JPY (w/tax) / night / car when you stay over night at Hotel Hakodate Royal.
    ·For banquet and restaurant guests park free up to 90 min. ※Present the parking ticket to a front desk staff.
     After 90 min., it will be charged 200JPY (W/tax) / hour.

    ◆Please park your car at "Tomoeza Parking" lot, left hand side of hotel's main entrance.

Other Facilities

Number of Guest Rooms

135 rooms in total
Room breakdown: Single / Semi-Double: 20 rooms(16-20㎡) /Double: 20 rooms(20-21㎡) /Twin: 89 rooms(23-39㎡) /Japanese style: 4 rooms(46-57㎡) /Suite: 2 rooms (54-60㎡)

Standard room facilities

Unit bath / shower toilet / hair dryer / air conditioner / TV / satellite broadcast / empty refrigerator / kettle pot


Hand towel / toothbrush·Toothpaste / bath towel / shampoo / rinse / body soap / pajamas / shaving / cotton swab / comb·brush

Rental equipment

Air purifier / Humidifier / Trouser press / Iron / Ice pale

※Lending items are limited in number.

Internet Environment

All Wi-Fi compatible
[PC rental]No


Banquet Halls(2nd - 3rd floor)/ Smoking Space(1st to 3rd floor)/vending machine(1st floor to 6th floor)/ Souvenir shop(1st floor)

Service & Leisure (including arrangement)

Room service / Cleaning service / Beauty salon(charged) / Massage(charged) / Bicycle for rent(charged)

Accepted Credit Cards

JCB / Visa / Master / AMEX / UC / DC / NICOS / Diners / Saison / UFJ / Union Pay

Standard check-in time


Standard checkout time


Cancellation provisions

1 day prior to your arrival:20% of the room charge
On the day of arrival:80% of the room charge
Cancellation without any contact:100% of the accommodation fee
※If there is a cancellation rule setting for each accommodation plan, that will be given priority.